Legal information

Identity

Site name: La Mère Poulard Group
Address: www.groupelamerepoulard.com
Owner: La Mère Poulard Group
Publication manager: Léo Vannier
Design and production: Eliophot
Hosting : Group DIS

Legal entity

MSM 1888, SAS with capital of 78,000,000 euros - 489 358 366 R.C.S. Paris - 92 rue du faubourg Saint-Honoré, 75008 Paris, France.
Email : contact@groupelamerepoulard.com

Terms and conditions of use

Use of this site implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time.

Information

The information and documents on the site are provided for information purposes only and are not exhaustive. The owner of the site cannot be held liable for them.The site owner cannot be held responsible for any direct or indirect damage resulting from access to the site.

Interactivity

Visitors to the site may submit content, in particular when applying for jobs offered by the La Mère Poulard Group. The content submitted remains the responsibility of its authors, who assume full legal liability.

However, the site owner reserves the right to delete, without prior notice or justification, any content posted by visitors that does not comply with the site's ethical charter or with current legislation.

Cookies

The www.groupelamerepoulard.com website may ask you to accept cookies for statistical and display purposes. A cookie is a piece of information placed on your hard drive by the server of the site you are visiting. It contains a number of data items that are stored on your computer in a simple text file that a server accesses to read and record information. Certain parts of this site may not be functional without the acceptance of cookies.

Intellectual property

Unless otherwise stated in the legal notice, all elements accessible on the site (texts, images, graphics, logos, icons, sounds, software, etc.) remain the exclusive property of SAS MSM 1888, with regard to intellectual property rights or rights of use.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden without the prior written authorisation of the author. Any unauthorised use of the site or of any of the elements it contains is considered to constitute an infringement and may result in prosecution.The trademarks and logos reproduced on the site are registered by the companies that own them.

Links

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Outgoing links

The owner of the site declines all responsibility and is not committed by the referencing, via hypertext links, of third-party resources present on the Internet network, as regards both their content and their relevance.

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Incoming links

The site owner authorises hypertext links to any page on this site, provided that these open a new window and are presented in an unambiguous manner to avoid :

  • any risk of confusion between the citing site and the site owner
  • as well as any presentation that is tendentious or contrary to the laws in force.

The site owner reserves the right to request the removal of a link if it considers that the source site does not comply with the rules defined in this legal notice.

Confidentiality

The website www.groupelamerepoulard.com only collects personal information relating to visitors for the purposes of certain services offered on the site. Users provide this information with full knowledge of the facts, particularly when they enter it themselves.

All users have the right to access, rectify and oppose any personal data concerning them, by making a written and signed request, accompanied by proof of identity.

No personal information on the site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties.The site is not subject to declaration to the CNIL.

Credits

Photo credits: La Mère Poulard Group / Elodie Oliveira / Simon Bourcier.

 

Contact the Travel and Tourism Ombudsman

The Tourism and Travel Ombudsman issues opinions in complete independence. He intervenes as a last resort in unresolved disputes between customers and our establishments.
To contact the Mediation officer, follow the 3 steps below.

Stage 1 You have previously expressed your dissatisfaction or lodged a complaint with our Customer Service department within two months of the end of your stay.

2nd stage If you are not satisfied with the response you receive from our Customer Service department, or if you have not received a reply to your complaint within two months, you can refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures are available on the www.mtv.travel website.

3rd stage Download the form to contact the Tourism and Travel Ombudsman, complete it and compile a full file before printing it and sending it to the following address: MTV Médiation Tourisme Voyage - BP 80 303 - 75 823 Paris Cedex 17.

You haven't lodged a prior claim?

Contact Customer Service:

By e-mail to the attention of the Customer Relations Department :

reservations@groupelamerepoulard.com

Or by post:

MSM 1888

Customer Relations Department

Main road

50170 Le Mont Saint-Michel